Category Archives: customer service

Comcast Resolves Consumerist Reader’s Auto-Pay Paradox, Then Screws It Up All Over Again

Still having the same trouble. In taking with a buddy at work found out he’s had the same issue. Does anyone think they’ll ever get it right?

Consumerist

(honeylamb) (honeylamb) You may remember the story of Consumerist reader L. Back in October, he was puzzled how Comcast had him listed simultaneously as being enrolled in its automatic payment program and not in the program. After his story appeared here, it looked like everything had been resolved. Appearances can be deceiving.

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